Please note that pre-owned disc format games may not include the original box and instruction manual. If a pre-owned item is found to be defective, we offer a 10-Day Pre-Owned Exchange Warranty* on most pre-owned items and will exchange the product for the identical item. Thank you for choosing us for all of your video game needs.Īll pre-owned items have been carefully cleaned and refurbished. A member of the VideoGameX staff will be happy to make your shopping experience worry free. Feel free to use the 'Contact Us' page below if you have any questions or concerns regarding anything at all. Once processed, the delivery time is determined by the shipping method chosen during checkout. All purchases typically process within 24-72 hours.